Support

Find answers to the most frequently asked questions

Where can I buy Baracuda products?

Click here and find stores in your country.

Why are prices slightly different in my store compared to your website?

On our website you can find recommended retail prices. However, stores set final prices.

My store does not have the Baracuda product I want. Can I order it directly from you?

If you are from Croatia, contact us at hello@baracuda-gaming.gg and we can deliver the product if we have it in stock. If you live outside Croatia, contact the store and ask them to order the item for you.

My Baracuda product stopped working! What should I do? My warranty has not expired yet.

First of all, we are sorry to hear that! To replace the product as soon as possible, contact the store where you bought it, bring your invoice and warranty, and request a replacement. If you run into problems during that process, contact us at hello@baracuda-gaming.gg and we will find a solution as soon as possible!

I want to customize my Baracuda keyboard or mouse in the software. Where can I download the software?

Find it here.

Where can I find news about upcoming products?

I saw that you sponsor my favorite influencer. Is that the only one you sponsor?

Not at all. Our #Baracuda club keeps growing. See the full list of our ambassadors here.

Still need help?

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